Terms of Service

Please read this Agreement carefully as it governs your use of the Ember Spirits website - www.emberspirits.com - (the 'Site'). By continuing to use the Site, you are agreeing to the terms set out below and are confirming that you are above the legal age to purchase alcohol, which currently stands at 18 years of age. Persons under the legal age to purchase alcohol in Ireland are not permitted purchase, receive or subscribe to any goods or services from this site.

Provision of Web Site Service

The Site is owned and operated by Ember Spirits Limited, Blackrock, Dublin, Ireland (the "Company"). Contact laura@emberspirits.com.

Limited Rights to Use Content

All material including any intellectual property in it displayed on the Site ("Content") belongs to the Company or its suppliers. The Site gives you the right, for your own personal or non-commercial purposes only to (1) retrieve and display the Content on your screen; (2) print individual pages on paper; (3) store individual pages in electronic format. You may not store any Content on any server or other storage device connected to an external network, or make any other use of the Content.

You may not, without prior written permission given by the Company within the previous six months, (1) redistribute any of the Content or supply it to other people; (2) remove the copyright or trade mark notices from any copies of Content made under this Agreement; (3) create a database in any form (including electronic or structured manual form) by downloading, copying and storing all or any of the Content; (4) except as expressly set in this Agreement, modify, reproduce or in any way use any of the Content.

Purchases

The prices for goods displayed for sale on the Site are as set out on the Site and are inclusive of relevant VAT and Duty at rates valid as of time of purchase. Where additional charges are made for delivery, they are clearly displayed.

By completing and submitting the electronic order form on the site you are making an offer to purchase goods which, if accepted by us, will result in a binding contract.

By making that offer to purchase goods, you are also authorising the Company to deduct the amount from the card or payment method provided. We will confirm acceptance of your order by email. This confirmation will be sent to the email address you provide on your order details. Whether or not you receive an email, our acceptance of your order will create a legally binding contract between us. We reserve the right not to supply you at our discretion. Where we are unable to fulfil part or all of your order we will contact you and arrange to refund that amount to you.

Delivery

Celtic Whiskey Shop is our fulfilment partner. Goods must be ordered by and received by a person aged 18 or older. We currently deliver to Ireland and Northern Ireland only. Delivery rates and timings are set out in our Shipping policy.

Occasionally errors can arise in the pricing and information displayed for our products. In the event of such errors we reserve the right to cancel sales and refund the customer for the amount paid.

Cancellation of Orders, Returns & Refunds

To stop an order before dispatch, email laura@emberspirits.com as soon as possible. If it has already been dispatched, follow the returns process in our Returns and Refunds policy.

You can cancel your online order within 14 days of receiving it without giving a reason. Email laura@emberspirits.com with your order number within that period, then return the goods within a further 14 days.

You pay return postage unless the order was delivered in error, damaged or defective. We refund the price and standard outbound delivery cost within 14 days of receiving your cancellation notice. We may wait until we receive the goods or evidence you sent them back. Refunds go to your original payment method.

We work hard to ensure that our goods arrive at your door exactly as they left ours. Unfortunately accidents can happen. In the unfortunate case of goods becoming broken or damaged in transit, we will offer the choice of either a replacement or a full refund including any delivery costs incurred.

Please follow the packing instructions and return address in our Returns and Refunds policy. Nothing in these Terms affects your statutory rights.

Data Protection and Cookie Policy

We are committed to protecting the personal data of anyone who uses our website. We use the information you provide in accordance with our Privacy Policy, which is published on the Site.

Modifications to Website Content

In endeavouring to improve the Site and services offered, the Company reserves the right at all times to make changes to the Content, including these Terms & Conditions. Prices and products are subject to change without notification. You will be subject to the policies and Terms of Service in place at the time of your visit to the Site.

General

There is no specific time limit applying to your access and use of the site. However, the Company reserves the right to suspend or terminate your access and use at any time. It may exercise this right with or without notice.

You may not assign, sub-licence or otherwise transfer this Agreement or your rights of access to the Site.

Failure by either party to exercise any right or remedy under this Agreement does not constitute a waiver of that right or remedy Irish law will apply to this Agreement and both you and the Company agree to submit to the exclusive jurisdiction of the Irish Courts. All contracts that result from the use of the Site are concluded in English.

You can contact us by email at laura@emberspirits.com.